Instant messaging or Instant Message or IM is a form of real-time communication between two or more people based on typed text. The text is conveyed via computers connected through a network such as the Internet. Instant message offers real-time communication and allows easy collaboration, which might be considered more related to genuine conversation than email's letter format. Unlike the e-mails, the parties know whether the peer is available. Most systems allow the user to set an online status or away message so peers are informed when the user is available, busy, or away from the computer. On the other hand, people are not impelled to respond immediately to the incoming messages. For this reason, some people consider communication via instant messaging to be less incompetent than communication via phone.
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